Businessmen who are interested in opening a company in Cyprus
can also incorporate
it as a call center
, which is one of the most common types of business activities registered at a worldwide level. Call centers
are established to provide assistance services
which can be of use to the employees of another company or to a general public. It is important to know that call centers
are registered following the standard registration procedure
available for other types of companies
, but there are several aspects which differ from a regular company
, such as the employment conditions
available for persons working in this environment. Our team of company formation specialists in Cyprus
can offer assistance on the main steps referring to the company’s registration
Register a company in Cyprus
Foreign businessmen should know that the Cypriot business environment
provides very good conditions, as the local economy is very solid. Although the Cypriot legislation
has incorporated the main directives established by the European Union, it is advisable to receive the assistance of a company formation consultant
when registering a new company
, as the local law has its own specific procedures.
The first step of the incorporation process refers to the reservation of the company’s name, a procedure which can be performed in the online environment at the Registrar of Companies.
Also, it is crucial to choose a legal entity
which is suitable for the investor. This aspect will be reflected in the statutory documents of the company - the articles of association and the memorandum
, which must be drafted under the stipulations of the Companies Law
All call centers in Cyprus
should also register for Value Added Tax purposes
and for social contributions and social insurance. Because call centers established in Cyprus
may have business operations available in another part of the world, the employees
may work during night-shifts and in the weekends and it is important to know the legislation in this matter.
Businesses registered as call centers will also require a telecommunication license to conduct their specific activities.
Types of call centers in Cyprus
A call center
provides telephone services
for international clients, who can be natural persons or legal entities. The employees
are trained to follow specific tasks for various situations and to provide technical assistance
for the client’s inquiries.
Businessmen who want to open a call center should know that there are several services provided through this type of company:
• in-bound call centers, specialized in receiving calls from clients;
• out-bound call centers, specialized in outgoing calls to current or potential clients;
• international call centers, working for international companies;
• domestic call centers, carrying out activities only in a certain country.